Return to honestbee
languageEnglish (US)keyboard_arrow_down
Back to Help page

What is the concierge fee?

Our concierge team works closely with your favourite supermarkets and specialty stores to provide you with the widest possible selection of fresh produce, quality supplies for your home and family and exclusive promotions. All on one, easy-to-use platform.

After you've placed your order, our dedicated team will be present in every step of the way to ensure that it's handled by one of our trained shoppers who will check if the items you ordered are in good condition with suitable expiration dates, packed properly and delivered within the 1-hour time slot you indicated.

If along the way you need any help, our customer service is there to support you every day of the week from 9 am to 10 pm.

This small fee is for their expertise and continuous work to improve the service we offer you.

Was this article helpful?
180 out of 357 found this helpful