What if my food delivery is late?
Our ETA is updated based on Delivery bee's actual location and might fluctuate. Please be assured that once your order is on the way, our Delivery bees will do their best to bring hot and fresh food to your doorstep as soon as possible.
At times, severe weather conditions like heavy rain or typhoon, can cause delays due to traffic or low visibility. When this happens, we will update the delivery ETA and do our best to keep you informed via SMS or push notification.
If you have not been informed and your order delivery is excessively late, please contact us. We will do our best to make things right for you.